Privacy Policy

At Las Vegas USA Casino (“Las Vegas USA,” “Casino,” “we,” “our,” or “us”), safeguarding your personal information is a core responsibility. This Privacy Policy describes how we collect, use, protect, and share your data whenever you interact with our website, software, customer support, or promotional services.

By creating an account or using our platform, you confirm that you understand and accept the practices described in this Policy. If at any time you do not agree with these terms, please discontinue use of our services.

1. Scope of This Policy

This Policy applies to all information collected through:

• The Las Vegas USA website
• Customer service interactions (email, chat, phone)
• Marketing communications, promotions, loyalty programs, and contests

This Policy does not cover third-party websites, advertising networks, payment providers, or services beyond our control. We recommend reviewing the privacy practices of any external services you interact with.

2. Information We Collect

We collect information in three ways: (1) information you provide, (2) information collected automatically, and (3) information received from verified third-party partners.

2.1 Information You Provide

We collect personal information needed to create and maintain your account, including:

• Full name, home address, phone number, and email
• Login credentials (username and password)
• Payment details for deposits and withdrawals
• Identity verification documents (ID, proof of address, proof of funds)
• Age verification information
• Communications with customer support
• Information submitted during promotions, contests, surveys, or loyalty programs

2.2 Information Collected Automatically

When you visit our website or use our software, we automatically gather technical information such as:

• IP address (used to verify geographic eligibility)
• Device type, browser version, operating system
• Activity logs within the platform
• Cookies used to maintain login sessions and enhance navigation

We use cookies and similar technologies to operate our platform, maintain secure login sessions, remember basic preferences, and support limited performance and analytics functions. These tools help us ensure proper website functionality, improve stability, and detect potential security issues. Certain cookies may persist for a limited period to support essential platform operations. Where required by law, we will request your consent before placing non-essential cookies on your device.

2.3 Information from Third Parties

We may receive information from:

• Identity verification partners (KYC, AML compliance)
• Payment processors (verification of transactions, fraud checks)
• Affiliate partners (to confirm referral source)
• Advertising partners (providing only aggregated, non-personal campaign reporting; no tracking cookies or identifiers are permitted on our site)
• Service providers assisting with geolocation or responsible gaming tools

We use this information only to verify your identity, fulfill regulatory obligations, or protect the platform from fraud.

3. Legal Bases for Processing

We process your information under the following legal grounds:

• Contract Fulfillment: Operating your account, processing payments, and providing requested services
• Legal Compliance: Meeting regulatory obligations, including identity verification, anti-fraud checks, and anti-money-llaundering requirements
• Legitimate Interests: Ensuring platform integrity, preventing abuse, improving user experience
• Consent: When sending marketing messages or promotions (you may unsubscribe at any time)

You may withdraw consent at any time without affecting the legality of prior processing.

4. How We Use Your Information

We use your data for:

• Account creation, authentication, and management
• Processing deposits, withdrawals, and bonus eligibility
• Protecting against fraud and unauthorized activity
• Providing customer support 24/7
• Offering promotions and casino updates (optional)
• Enhancing website performance, safety, and user experience
• Complying with legal requests or regulatory standards

Confidentiality of winnings, payouts, and financial activity remains a priority, and such information is never shared except when required by law.

5. Data Sharing and Disclosure

We do not sell or rent your information to external parties. We may, however, disclose information under limited circumstances:

• Authorized Service Providers: Payment processors, fraud-monitoring partners, and technical support teams
• Government & Regulatory Authorities: To comply with legal obligations, investigations, or court orders
• Security & Protection: When necessary to protect systems or users
• Corporate Transactions: During mergers, acquisitions, or restructuring
• With Your Consent: When you explicitly authorize sharing

6. International Data Transfers

Your data may be stored or processed outside your home country. When doing so, we ensure safeguards through recognized legal mechanisms, such as:

• Standard Contractual Clauses (SCCs)
• Binding contractual agreements
• Equivalent protections required by applicable privacy laws

These measures ensure your information receives the same level of protection regardless of geographic location.

7. Data Retention

We retain your information only as long as necessary to fulfill the purposes described in this Policy, including:

• Operating your account
• Regulatory obligations (AML/KYC)
• Maintaining audit trails
• Fraud-prevention

Once retention periods expire, we securely delete or anonymize the data.

8. Your Rights

You may have the right to:

• Access your personal data
• Request corrections
• Request deletion (where legally allowed)
• Restrict processing
• Object to certain uses
• Request data portability
• Withdraw consent at any time

Some rights may be limited where laws require us to retain or process information for AML, fraud checks, responsible gambling, and mandatory record retention.

9. Cookies & Tracking Technologies

We use cookies and similar technologies to maintain secure sessions, verify geographic eligibility, remember preferences, and support limited analytics.

Types of cookies include:

• Essential cookies
• Performance/analytics cookies
• Preference cookies

You may disable cookies in your browser settings, but this may affect stability or functionality.

10. Data Security

We implement strong security measures, including:

• 128-bit SSL encryption
• Firewalls and secure servers
• Continuous monitoring
• Restricted internal access

If a security incident occurs affecting your data, we will notify you where legally required.

11. Children’s Privacy

The platform is strictly for adults of legal gambling age. We do not knowingly collect data from minors.

12. Responsible Gaming Monitoring

We may process your information to enforce self-exclusion, limits, cooling-off periods, detect risky patterns, and comply with responsible gaming regulations.

13. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted with a revised effective date.

14. Contact Us

If you have questions about this Privacy Policy or your data, contact Customer Support — available 24/7.

Email: [email protected].
We will reply to all of your E-Mails within 24 hours latest.